Privacy Policy

Our website, along with its tools, content, and services, is operated by our company and collectively referred to as “the Service.” This Service is intended to offer a secure, smooth, and intuitive environment for browsing, shopping, and interacting with our offerings. This Privacy Policy explains how we gather, store, manage, and, when necessary, share personal information during your use of the Service, including creating accounts, making purchases, and contacting our support team. In the case of any conflicts between this Privacy Policy and other documents on the website, the provisions here related to personal information take precedence.

We encourage all users to read this Privacy Policy carefully to understand how their personal information is treated. By accessing or continuing to use the Service, you consent to the practices described here. Personal information includes any data that can identify you directly or indirectly, while anonymized or aggregated information that cannot be traced to an individual does not fall under this definition. The types of personal data collected depend on your interaction with the Service, your geographic location, and applicable legal requirements.

Information we may collect includes basic contact details such as your name, email address, phone number, billing and shipping addresses, and payment information needed to process transactions. For registered users, we may also store account login credentials, preferences, and settings. We collect activity information such as pages visited, products added to carts or wishlists, completed orders, returns, and exchanges. Interactions with customer support may also be recorded. Additionally, technical information such as device type, browser, IP address, operating system, and usage patterns is collected to enhance security, optimize performance, and improve overall user experience.

Personal data is gathered directly from users, through automated tracking tools such as cookies, and from third-party service providers that help deliver the Service. Collected information is primarily used to operate and improve the Service, manage accounts, process transactions, coordinate shipping, handle returns or exchanges, and provide customer support. It also enables personalized experiences, such as remembering preferences, offering relevant product suggestions, and sending communications in accordance with user consent and applicable laws.

Data may also be used for security purposes, including detecting fraudulent activity, verifying accounts, and monitoring for unauthorized actions, as well as complying with legal obligations. We may share personal information with trusted third-party service providers, including payment processors, shipping companies, marketing partners, and support platforms, only as necessary for them to perform their designated functions. Disclosure may also occur when required by law or legal procedures, or during corporate events such as mergers or asset transfers. While the Service may link to external sites, we are not responsible for the privacy practices or content of those sites.

The Service is designed for users aged sixteen and older. We do not knowingly collect information from children, and parents or guardians may request the removal of data submitted by minors. Reasonable technical and organizational measures are applied to protect personal data, though complete security cannot be guaranteed. Data is retained only as long as necessary to fulfill the purposes described, meet legal obligations, or manage accounts.

Users may have rights to access, correct, delete, or limit the processing of their personal information under applicable laws, and they can manage communications preferences. Requests to exercise these rights may require identity verification. This Privacy Policy may be revised periodically, with the latest version always available on the website. Questions or concerns regarding data practices can be directed to tytubeofficial@outlook.com.